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Join Our Team
Join Our Team

As A Team Member ...

You are responsible for bringing the fun and for the day-to-day operation of Zero Latency VR. All team members are expected to provide the ultimate guest experience, developing relationships with the players and leading player throughput all while ensuring player safety.

Skills Needed ...

  • Energetic customer service approach
  • Public speaking and clear communication
  • Team player mentality
  • Sense of humor
  • Active problem-solving
  • Initiative and awareness
  • Sense of urgency
  • Some tech savviness
  • Gaming experience

POSITIONS AVAILABLE

We currently have the following positions available below.

Please send an email to info@zerolatencydfw.com

if you are interested.  Please title your email with the title of the position you are interested in.
All team members must be reliable, punctual and well-presented with the ability to prioritize tasks.
Team chemistry is a big factor in the success of the team.

HIRING TIMELINE: May 30 - June 10

THE TEAM LEADER

THE ROLE ...

The Team Leader is pivotal to overseeing the site when the Operations Manager is not present.  The Team Leader needs to guide the team and ensure the site is running smoothly during operating hours.  The Team Leader is expected to be a Game Master, ensure the site is opened/closed correctly but also manage customer questions and complaints.

QUALITIES ...

The Team Leader must have the following qualities:

  • Ability to manage excited customers.
  • Ability to manage high-pressure situations.
  • Actively and quickly resolve potential issues whilst keeping customers engaged.
  • Experience working with small and large teams.
  • Taking accountability for their work.
  • A passion for VR, gaming and technology.

SERVICE TECHNICIANS

THE ROLE ...

Service Technicians are essential to the maintenance of hardware within a site. They need to service and maintain all the hardware with care and efficiency.  The Service Technician will work closely with the Operations Manager and Zero Latency Support to resolve and troubleshoot issues.  Problem-solving skills and patience are a must.

QUALITIES ...

The Service Technician must have the following qualities:

  • Proficient technical ability in computers.
  • Ability to identify problems and offer solutions.
  • Strong written communication skills.
  • Experience with hand tools.
  • Experience working with small and large teams.
  • Taking accountability for their work.
  • A passion for VR, gaming and technology.

GAME MASTERS

THE ROLE ...

Game Masters are crucial to the operations of the site.  They will carry out two separate tasks during a shift, the Host and the Runner.  Game Masters need to safely guide customers through the experience with great energy and professionalism.  The Game Master will conduct player safety briefings and monitor game sessions.  The Game Master’s priority is to ensure player safety and deliver high-end customer service.  There will be a minimum of three Game Masters working per shift, one of which will be the Team Leader.

QUALITIES ...

The Game Master must have the following qualities:

  • Ability to manage excited customers.
  • Ability to manage high-pressure situations.
  • Actively and quickly resolve potential issues whilst keeping customers engaged.
  • Strong and engaging oral presentation skills.
  • Experience working with small and large teams.
  • Taking accountability for their work.
  • A passion for VR gaming and technology